Elements and Performance Criteria
- Develop knowledge about the Carbon Farming Initiative
- Provide information to land managers
- Information compliant with carbon farming legislation is interpreted and presented to land managers
- Appropriate interpersonal skills are used to facilitate the exchange of information
- Work practices reflect sensitivity to land managers’ requirements, specific needs and cultural, family and individual differences
- Stakeholder feedback is sought and evaluated
- Respond to land managers’ enquiries
- Enquirers’ needs are identified, analysed and clarified
- Response is comprehensive, clear and delivered in the most appropriate form and within the agreed timeframe
- Enquiries outside area of responsibility and knowledge are identified and assistance is sought or the enquiry is referred on to a relevant party
- Maintain a professional relationship with land managers
- Stakeholder requests and concerns are responded to positively, appropriately and consistently
- Confidentiality and discretion is maintained
- Discussions with land managers are handled in a professional manner
- Formal and informal networks at local, regional and state levels are established and maintained